Privacy Policy
1. Who We Are
Vitality Vitamins Ltd is a company registered in the United Kingdom, dedicated to providing high‑quality vitamins, supplements, and wellness products. As the data controller, we determine how and why your personal data is processed.
2. Information We Collect
We may collect the following categories of personal data:
– Information you provide directly (name, email, phone, address, payment details, account info, messages)
– Information collected automatically (IP address, device info, browser type, usage data, cookies)
– Information from third parties (payment processors, delivery partners, analytics providers)
3. How We Use Your Information
We use your personal data to process orders, provide support, manage accounts, send updates, improve services, personalise experiences, conduct analytics, send marketing (with consent), and comply with legal obligations.
4. Marketing Communications
If you opt in, we may send newsletters and promotions. You can unsubscribe anytime. We never sell your data.
5. Sharing Your Information
We may share your data with trusted third parties such as payment processors, delivery partners, IT providers, marketing services, and professional advisers.
6. International Data Transfers
If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place.
7. How We Protect Your Data
We use technical and organisational measures including encryption, secure servers, access controls, and regular reviews.
8. Data Retention
We keep your data only as long as necessary for legal, operational, and customer‑service purposes.
9. Your Rights
You have rights to access, correct, delete, restrict, object, withdraw consent, and request portability.
10. Cookies
We use cookies to improve your experience. You can manage preferences via browser settings or our cookie banner.
11. Children’s Privacy
Our services are not intended for individuals under 18.
12. Contact Us
Vitality Vitamins Ltd
Unit 5 Hoblongs Industrial Estate
Chelmsford Road
Great Dunmow
Essex
CM6 1JA
Email: sales@vitalityvitamins.co.uk
Phone: 0330 088 1183
13. Changes to This Policy
We may update this policy periodically.
